Privacy Policy

At Akoya, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

• Personal Information: When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number.
• Device Information: We collect information about the device you use to access our website, including your IP address, web browser, time zone, and some of the cookies installed on your device.
• Order Information: We collect information related to your purchase, such as product details, purchase date, and any other information you provide during the checkout process.
• Usage Information: We collect information about how you interact with our website, including the pages you visit, the links you click, and other actions you take on our site.

2. How We Use Your Information

• To Process Orders: We use your personal information to process and fulfill your orders, including sending you confirmation emails, processing payments, and arranging for shipping.
• To Improve Our Services: We use the information collected to understand how our customers use our website, which helps us improve our website, products, and services.
• To Communicate with You: We use your contact information to send you updates, promotional offers, newsletters, and other communications related to our products and services. You can opt-out of these communications at any time.
• To Protect Our Website: We use your information to monitor and prevent any fraudulent activities, unauthorized access, and other security issues.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, deliver orders, and perform other business functions.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

5. Data Security

• We take all necessary measures to ensure your personal information is secure. Our website uses advanced encryption technologies and follows industry best practices to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You have the right to opt-out of receiving promotional communications from us at any time.

7. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

• If you have any questions or concerns about this Privacy Policy, please contact us at info@akoya.in.

Thank you for trusting Akoya with your personal information. We are committed to protecting your privacy and ensuring your shopping experience is safe and enjoyable.